Head of PMO (12 month FTC)
About the role
Superscript is on the lookout for a dynamic and commercially driven Head of PMO to establish and lead our Project Management Office for a 12 month FTC.
You'll be instrumental in setting Superscript up for success by driving strategic transformation initiatives, designing a robust PMO framework and ensuring seamless customer experiences across our omni-channel insurance brokerage.
What you'll get up to:
- Design and implement a best-in-class PMO function, defining governance, processes, and reporting standards
- Introduce agile and structured project methodologies to drive efficiency and clarity
- Lead high-priority strategic initiatives, ensuring cross-functional alignment and successful execution
- Manage programme managers, fostering a culture of continuous improvement and accountability
- Champion end-to-end customer journey improvements, ensuring seamless transitions across all touchpoints
- Drive digital adoption while supporting traditional distribution channels
- Act as a trusted advisor to leadership on best-in-class project management and execution
About you:
- Proven experience setting up and leading a PMO function in a scaling, fast-paced environment
- Strong track record of delivering high priority, business-critical projects
- Experience working in insurance, financial services, or regulated industries
- Deep understanding of omni-channel distribution models (online, digital, and offline)
- Strong grasp of project governance, risk management, and financial planning
- Highly skilled in Agile, Prince2, or similar project methodologies
- Excellent stakeholder management and ability to influence at all levels
- Strategic thinker with a hands-on approach and a collaborative leadership style
In return, we offer you:
- A competitive salary and the ability to grow your career at the UK’s leading Insurtech 🚀
- An amazing team and founders, supportive board and investors 🤗
- 25 days holiday - so there’s plenty of time for work, rest and play 🏖
- Hybrid way of working for the perfect work / life balance 🏡
- Vitality private health and dental insurance 🏥
- Great pension (up to 10% on top of your salary) 💰
- Full access to Spill, our mental health platform 🗣
- Cycle to work scheme 🚲
- Latest Apple tech gear & everything you need to be set up for success 🍏
- Fun, modern and informal office environment with regular team social events 👯♀️
- Central London location 🏙
- Department
- Operations
- Locations
- London
- Hybrid/on-site
- Hybrid

About Superscript
Insurance should be a smooth ride, not a hop, skip and a jump. That's where we come in.
We’re Superscript, an insurance broker for small businesses, sole-traders, landlords and high-growth tech firms. As the first UK-based insurtech to become a Lloyd’s of London broker, we offer advisory and broking services, alongside a fully self-serve online platform.
Our proprietary machine-learning technology and unique multi-carrier model streamlines service and delivery – regardless of risk complexity, geography or industry.
London
Head of PMO (12 month FTC)
Loading application form
Already working at Superscript?
Let’s recruit together and find your next colleague.