Yes. We’ll send you an automatic email to confirm we’ve received your application. If it doesn't arrive within a few minutes, check your spam or junk folder.

Because we get a high volume of applications, we’re unable to give individual feedback before the interview stage.

Most of our hiring processes have three to four stages, although they can vary depending on the role.

They usually include:

• An introductory video call

• A skills and behaviours interview

• A technical task or case study (where relevant)

• A final conversation with more of the team

We’ll let you know what to expect before each stage, so there are no surprises.

We aim to move quickly while giving everyone a fair assessment. The exact timeline depends on the role and interview availability, but we’ll keep you updated throughout the process and let you know if anything changes.

Yes. Everyone who interviews with us gets feedback, whatever the outcome.

If you’re successful, we’ll call you to share the good news and talk through the next steps.

We believe great work happens when talented people are trusted, challenged and supported. At Superscript, you'll work alongside a high-performing team that's always pushing to improve, solving interesting problems and sharing ideas openly.

We're ambitious, but we're also approachable. We celebrate success, support one another through challenges and make time to enjoy the journey together.

We offer a selection of benefits and perks. Alongside a competitive salary and pension, plus plenty of opportunities to grow your career, you’ll get:

• 25 days' holiday, giving you time to rest, recharge and enjoy life outside work

• Hybrid working, so you can find a balance that works for you

• Private health and dental cover through Vitality

• A range of salary sacrifice benefits

• Access to Spill, providing confidential mental health support

• Cycle to Work scheme

• Modern offices in London, Rotterdam or Glasgow, with regular team socials and events

Definitely.

If there’s nothing that feels like the right fit today, you can join our Talent Community by sharing your details. We’ll keep you in mind and let you know when new opportunities come up.

Yes, if you think you’re a good fit for more than one role.

Take a little time to tailor each application so we can understand why you’re interested in that particular position.

We are a hybrid company working a minimum of two days a week in the office. Our offices are based in London, Rotterdam and Glasgow. Each job advert will highlight the working location.

Yes. We’re a neuroinclusive employer and want everyone to have the best opportunity to show us what they can do.

If you need any reasonable adjustments during the recruitment process, just let us know before your interview, and we’ll work with you to provide the support you need.

We’re all for tools that make life easier. Using AI to proofread your CV or prepare for an interview is absolutely fine.

What we’re really interested in is you.

We ask candidates not to use AI to answer interview questions on their behalf. We want to hear your thinking, your experience and your ideas.

If you’re planning to use AI tools during an interview — for example, to take notes or for accessibility reasons — just let us know beforehand so we can support you.

Most of our hiring is done by our in-house Talent team, so we rarely work with external recruitment agencies.

From time to time, we ask agencies on our preferred supplier list (PSL) for support. We review our PSL every six months.

If you'd like to be considered as a future recruitment partner, you can email your details to talent@gosuperscript.com.

Please don't call the customer support number about recruitment. It won't increase your chances of working with Superscript.

If you can’t find the answer you’re looking for, email talent@gosuperscript.com and we’ll get back to you as soon as we can.